Consulting @ IBM

Consultant Intern - Business Analyst, IBM Payments Center, IBM Consulting Jan - Dec 2024

Overview. During my one year tenure at the IBM Payments Center, I worked at the intersection of strategy and technology. I worked on and led initiatives across sales enablement, asset commercialization, and global partnerships, while driving GenAI transformation for internal teams and external stakeholders. My role combined market research, business analysis, and project management to modernize payment solutions and accelerate partner adoption.

Key Responsibilities & Impact

Econometric Forecasting & Market Strategy: Analyzed global cheque payment systems and used FED data to build regression models forecasting cheque usage trends through 2027 to inform GTM strategy and modernization initiatives.
GenAI Transformation & Product Innovation: Designed and deployed a GenAI assistant to automate Statements of Work (SoWs) drafting, and conduct risk assessments from sales proposals, reducing manual drafting time by 60%.
Project Coordination: Led cross-functional coordination for the WatsonX challenge, managing solution design and participant tracking for 30+ submissions; recognized at Town Hall for building a centralized repository of high-impact AI use cases.

Asset Commercialization: Developed AWS and SWIFT microsites, sales enablement decks, and client decks to enable improved visibility, project tracking, and clear communication with stakeholders.
Partnership Enablement: Developed sales playbooks and visual infographics for global partners (AWS, NetXD, Wipro); facilitating partner messaging alignment that accelerated enterprise client engagement at Payments Canada summit.
Leadership & Community Building: Founded the Women in GenAI community, running the first workshop with 150+ participants to drive AI adoption and engagement within IBM.

6 SKILLS I DEVELOPED THROUGH THIS ROLE:

1. Market Research & Forecasting

Conducted global market analysis and quantitative forecasting to inform data-driven product and strategy decisions.

2. Gen AI Transformation & Prompt Engineering

Designed and implemented practical GenAI solutions to streamline workflows and accelerate business processes.

3. Sales Enablement & Commercialization

Translated technical offerings into compelling sales assets, microsites, and partner-facing materials.

4. Project & Stakeholder Management

Coordinated complex, multi-stakeholder initiatives while managing timelines, deliverables, and executive communications.

5. Partnership & Ecosystem Strategy

Collaborated with global partners to develop sales plays, enablement materials, and joint go-to-market strategies.

6. Leadership & Community Building

Demonstrated initiative by founding and scaling internal communities, facilitating knowledge-sharing and cross-team collaboration.

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